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Terms of Service

Last updated: April 2026

1. Acceptance of Terms

By accessing or using Chumi ("the App"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the App. Your continued use of Chumi constitutes your acceptance of these terms and any future updates.

2. Description of Service

Chumi is an AI-powered pet health triage application designed to help pet owners assess their pet's symptoms and receive general guidance. The App provides educational information only and is not intended to serve as medical advice, diagnosis, or treatment recommendations. Chumi should be used as a supplementary resource alongside professional veterinary care.

3. User Accounts

To use Chumi, you must create an account. You must be at least 18 years of age to register. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorised use of your account or any other breach of security.

4. Acceptable Use

You agree to use Chumi only for its intended purpose. You may not:

5. Medical Disclaimer

Chumi provides general pet information only, not veterinary advice. Always consult a vet for health concerns.

The triage results, suggestions, and information provided by Chumi are for educational and informational purposes only. They do not constitute veterinary medical advice. Always consult a licensed veterinarian for any health concerns regarding your pet. In case of an emergency, contact your nearest emergency veterinary clinic immediately. Reliance on any information provided by Chumi is solely at your own risk.

6. Intellectual Property

All content, features, and functionality of Chumi — including but not limited to text, graphics, logos, icons, images, software, and the underlying AI models — are the exclusive property of Chumi and are protected by international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works from any part of the App without our express written consent.

7. Limitation of Liability

To the fullest extent permitted by applicable law, Chumi and its operators shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the App. We are not responsible for any actions taken or not taken based on triage results or information provided by the App. Chumi is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied.

8. Privacy

Your privacy is important to us. Please refer to our Privacy Policy for detailed information on how we collect, use, store, and protect your personal data. By using Chumi, you consent to the practices described in our Privacy Policy.

9. Changes to Terms

We reserve the right to modify or update these Terms of Service at any time. When we make changes, we will update the "Last updated" date at the top of this page. Your continued use of Chumi after any changes constitutes your acceptance of the revised terms. We encourage you to review these terms periodically.

10. Contact

If you have any questions, concerns, or feedback regarding these Terms of Service, please contact us at:

chumiapp.support@gmail.com